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A good song

A good song gives you a moment in time, a break from the grind, calm in the midst of a maelstrom. A well crafted email can do the same. This post is both an excuse to use the word maelstrom and a way to briefly mention why I think emails can be musical. Let's take a look at a typical person's day:

*dream sequence wishy washiness ensues and then focuses on Joe in an office...

Joe here is frantically busy. You might even say he's in the midst of a deadline induced maelstrom. Well I probably would. You might say something else. Joe's phone is ringing off the hook, he has files and papers piled up on his desk and his usually suave hair is in total disarray (like his post-it note collection).

Suddenly Joe's computer makes a mournful "ping" and he see's he's got a new email.

"Oh gosh! Now what?" Joe cries out in exasperation. "Wait, thats not trouble brewing or more work, thats the weekly email from [YOU]! Let's see what interesting informative information they have for me today..."

And Joe gets a 3 minute respite while he peruses your products, ogles your oddities and is, well, informed by your information. His eyes shine as he makes mental notes (the kind one actually remembers) and he thinks of all the awesome stuff in your email. You've transformed Joe's day by providing him a pleasant moment in his day. Like hearing a song on the radio that reminds you of something fun.

If this all sounds a little over the top, it is. But the point is valid - your newsletter shouldn't be an advertisement or an essay when it could be an inspiration, a break, a moment of pleasure, a song. Joe will thank you for it!

Cheers,
Dean

Posted by email 

Comments (6)

Jan 29, 2010
Jeff Kohn said...
Heh. Love the post. Great approach - you guys gotta keep reminding folks like me to market like this. It's so easy to revert back into the sender-centric cycle of 'lame' as opposed to the recipient-centric cycle of inspired communication. You guys really get it!
Jan 29, 2010
dean said...
Thanks Jeff. Too often we forget the purpose of an email is to be enjoyed by a reader. Your term "sender-centric" is very apt. I think I'll use that in my next blog post :)
Dean
Jan 30, 2010
Gail said...
I like the post....any recommendations on how to make emails fun and memerable for real estate stuff shirts?
Jan 30, 2010
Dean said...
Hey Gail,

I have a few ideas - I'd say presentation and description trumps long lists of details. By all means add the technical stuff (square footage, bathrooms, etc) but chat about the neighbourhood, the history, fun local facts, the building itself etc. Think perhaps how a design magazine would review the house. If you turn it into a story, even people who don't need to buy, will read it.

Send me a promotion and we'll look it over and help out :)
Cheers
Dean

Feb 03, 2010
Laura Pokas said...
I currently do 3 different e-newsletter through MM for small businesses owned by friends. I find that if you use your e-news to educate instead of sell, you become the expert in your reader's mind and then when they need your product or service they automatically turn to you.
Feb 03, 2010
Mad Mimi said...
Laura... you got the golden touch. That's exactly the way all marketing should be ;-)

Gary

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